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TERMS and CONDITIONS
Reservation Deposit
Space may be secured upon receipt of deposit (25% of total cost).
Deposits must be received within 7 days of booking. A reservation
can be changed only if provided space is available. An entire reservation
that is changed is considered a cancellation and will be subject
to cancellation fees.
Payments
Balance payments should be received 30 days prior to departure.
If the reservation is made less than 30 days before departure, a
full payment must be made at the time of booking.
Cancellation and Refunds
Cancellations must be made in writing and signed by the tour participant
in the event that a tour participant cancels his or her reservation,
the following fees will apply. Cancellation fees are agreed to be
liquidated damages and are not considered a penalty. Cancellation
received in writing by EKOL TRAVEL more than 45 days prior to departure
are subject to an administrative fee of 10 % of tour rate per person.
If your request is received within 45 days, the following fees will
apply.
| Days before date of departure |
% of Entire Tour Cost |
| Between 31 and 45 days |
20 |
| Between 15 and 30 days |
25 |
| Between 7 and 14 days |
30 |
| Between 3 and 6 days |
40 |
| Between 1 and 2 days |
70 |
| No Show |
85 |
Important : If the booking made through one of our local offices ex-Turkey that " local rules & conditions " apply as per the region purchased.
Travel Insurance
We highly recommend that you purchase comprehensive travel insurance
before departure.
Responsibilities / Consumer Disclosure
Notice
EKOL TRAVEL, and / or its agents act only as an agent for the hotels,
airlines, bus companies, ship lines, owners or contractors providing
accommodations, transportation or other services, receipts and contracts
issued by EKOL TRAVEL are subject to any all tariffs, term and conditions
under which any accommodations, transportation and any other service
what so ever are provided by such hotels, airlines bus companies,
railroads, ship lines, or owners or contractors or by any person
in their employ. By acceptance of tour membership, receipts, contracts
and tickets, the tour member agrees that EKOL TRAVEL, and/or its
agents assume no liability for any loss, injury or damage to a person,
property, or otherwise any connection with any accommodations, transportation,
or other service, resulting directly or indirectly from any acts
of Nature, dangers incident to the sea, fire, breakdown in machinery
or equipment, acts of government or other authorities, de jure or
de facto, wars, whether declared or not, hostilities, civil disturbances,
strikers, riots, thefts, pilferage, epidemics, quarantines, medical
or custom regulations, defaults, delays, or cancellations of or
changes in itinerary or schedules, or from any causes beyond EKOL
TRAVEL's control or for loss damage resulting from insufficient,
improperly, issued passports, visas or other documents, and that
EKOL TRAVEL and/or its agents assume no liability for any additional
expenses, or liability sustained or incurred by the tour member
as a result of any foreign causes. EKOL TRAVEL is neither responsible
nor liable for defaults of those persons / companies not directly
under control of EKOL TRAVEL. The prices of the tours are based
on tariffs and exchange rates in effect at time of printing and
subject to adjustment in the evening of any change therein. EKOL
TRAVEL reserves the right to substitute hotels with best available
alternatives and make any changes in the itinerary where deemed
necessary or caused by airline schedules or other reasons and a
refund of unused land tour services is the limit of EKOL TRAVEL's
liability.
Important Notice
EKOL TRAVEL reserves the right to decline, accept or retain any
person as a tour passenger should such person's health, mental condition,
physical infirmity or general attitude impede the operation of the
tour or the rights, welfare or enjoyment of other tour passengers.
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