KEY MESSAGES FOR VISITORS
• A new online registration system was trialled for visitors intending to travel to Gallipoli Anzac Day in 2010. The online registration system will again be in operation for the 2011 commemorative services at Gallipoli. We’ve added a few enhancements this year like a safety and security video montage. Getting your clients to register will enable dissemination of key information as issues affecting visitors emerge. In 2010 we were able to contact visitors who registered about last minute traffic changes and site closures.
• In 2010 there were a number of road closures on 24 April which affected visitors’ access to battlefield sites. As soon as the Department of Veterans’ Affairs’ (DVA) was made aware that this was going to occur a mass SMS was sent out to visitors and tour guides who had registered to attend on DVA’s website. This was an example of where registration enabled timely messaging to registered individuals and tour companies about an emerging issue. We would strongly encourage all visitors to the Anzac Day commemorations in Turkey and all tour companies taking visitors to register on the DVA website (www.dva.gov.au/anzac).
• In the past, a number of visitors have come under-prepared for the weather conditions experienced on the Gallipoli peninsula during the commemorations. Visitors will be out in the open, without shelter, in a national park for up to 24 hours. For visitor safety it is essential that they be advised well in advance of their departure for Turkey to wear clothing appropriate for the very cold and potentially wet weather experienced overnight at the Anzac Commemorative Site.
• Numerous visitors were unaware of the very steep and difficult climb up Artillery Road to Lone Pine. From ACS to Lone Pine is approximately 3km. Artillery Road itself is a dirt track 1.42 km long with a height gain of 118m, an average gain of a metre in height for every 12m travelled. In previous years several visitors have experienced medical difficulties on the way. Visitors should be made fully aware of the arduous nature of this climb, and the challenging nature of attending the commemorations more generally.
• Visitors who have medical conditions which may prevent them making this climb should seek special needs assistance prior to departure by contacting \n // -->
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. Further information on special needs assistance is available at www.dva.gov.au/anzac.
• There is segregation of visitors by gender at the security screening points due to cultural and religious reasons. In 2010 this resulted in long waits for many of the women arriving at ACS. Visitors should be aware that this is likely to occur again.
• Visitors should be aware that the grassed areas fill-up quickly, space is limited and the site will be crowded. There may not be room to sleep.
• Further information about the Anzac Day commemorations, including safety, security and other essential information is provided on the Department of Veterans’ Affairs website (www.dva.gov.au/anzac) and we would request that tour companies both direct visitors to the site and create a link to this website on any online or printed promotional material regarding the Gallipoli Anzac Day commemorations.
